QWERTY Services specializes in

Certified Medical Office Assistance

so you can always access the support you need

About our Services for Medical Professionals

When your medical office needs extra help, trust QWERTY Services. We’re available to backfill vacations, assist with special projects, or lend a helping hand when hiring employees doesn’t make sense. We offer services in person in the North Okanagan and virtual services across British Columbia.

  • Booking and Scheduling
    We can take appointments and handle rescheduling when needed.

  • Referrals and Surgical Bookings
    We work on your behalf to submit the necessary paperwork and ensure your patients’ needs are met.

  • Electronic Medical Record (EMR) Keeping
    We can work with a variety of systems to keep your electronic medical records up to date.

  • Medical Billing
    We make submissions to MSP, WorkSafeBC, private insurance, private billings and third-party service providers.

  • Medical Transcription
    We transcribe medical reports, consultations, histories, physicals and surgeries privately, confidentially and accurately.

Meet Our Principal Certified Medical Office Assistant

Marlene Lavin

Partner, QWERTY Services

Marlene Lavin has over 30 years experience helping organizations of all sizes get organized and run more efficiently.

From her work as an executive assistant to the president of an international company, to her work in the non-profit sector, to her extensive experience in the medical field, Marlene has made a career of helping others be their best. Her clients are always impressed by the thorough and professional quality of her work.

Marlene oversees QWERTY Services’ administrative assistance and certified medical office assistance services. To get in touch with Marlene, send her an email or click here to contact us.


Get The Medical Office Assistance You Need

For a single job or ongoing support, QWERTY Services is ready to help. When it’s not practical to hire a full-time medical office assistant, give us a call.

Get In Touch

Vernon – Kamloops – Kelowna




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